TRAVEL & HOSPITALITY MIAMI
Mentoro is all about creating connections. Often, we target the luxury industry as an ideal environment for our career, but simply need some guidance to better understand the opportunities the industry can offer. Sometimes you just need to have a conversation – a cup of COFFEE – with more seasoned professionals to hear about their background and experiences.
In this TRAVEL AND HOSPITALITY MIAMI cohort, we’ve brought together mentors from across the industry, including experts in marketing, human resources, logistics, event management, finance, e-commerce, sales, technology — and much more.
APPLICATIONS ARE NOW OPEN – MORE INFO ON HOW TO APPLY HERE

Alberto Santana
Chief Revenue Officer
ALLIANTS
I LIKE TO DISCUSS OVER… coffee in the morning, cafectio in the afternoon, bourbon for the evening.
MANTRA: Luck is what happens when preparation meets opportunity. So, be prepared.

Ana Chaud
Founder & CFO
OLA GOOD BOWL
I LIKE TO DISCUSS OVER… iced coffee with milk.
MANTRA: “He with a why to live can manage any how” – Viktor Frankel

Ana Paula Moraes
General Manager for L'Atelier de Joël Robuchon and Le Jardinier Miami
THE BASTION COLLECTION
I LIKE TO DISCUSS OVER… a lot of coffee in the morning and margaritas at night!
MANTRA: “Breathe and trust the process”

Barbara Shrut
President
SLB ADVISORS
I LIKE TO DISCUSS OVER… an iced cappuccino with almond milk after lunch — I take my coffee like my career advice: smooth, a little nutty, and always over ice.
MANTRA: Show up for the mission even when no one’s counting attendance.

Bill Panoff
Chairman and CEO
THE PPI GROUP
I LIKE TO DISCUSS OVER… a coffee no sugar with almond milk.
MANTRA: Seas the day.

Carol Cabezas
SVP Global Sales and E-Commerce
SILVERSEA CRUISES
I LIKE TO DISCUSS OVER… earl grey tea or something bubbly.
MANTRA: Don’t sweat the small stuff…and most stuff is small.

Carolyn Kremins
President
SKIFT
I LIKE TO DISCUSS OVER… whatever coffee gets us talking.
MANTRA: It’s easier to ask forgiveness than permission.

Carrie Gill
Executive Director, Digital Media
OSCEOLA GROUP MARKETING
I LIKE TO DISCUSS OVER… Diet Coke by day and Sauvignon Blanc by night!
MANTRA: Stay Curious. Keep Learning.

Carrie Suibutt
Founder
AERRA
I LIKE TO DISCUSS OVER… a cappuccino or an espresso reposado martini in the evening.
MANTRA: The most underrated superpowers? Empathy. Accountability. Lead with both.

Cynthia Hollen
CEO and Growth Leader
HOLLEN PARTNERS
I LIKE TO DISCUSS OVER… sparkling cucumber water.
MANTRA: Don’t Grow. Soar.

Deb Dziena
Owner
DD HOSPITALITY AND EVENTS
I LIKE TO DISCUSS OVER… a light drip coffee with cream.
MANTRA: When you lead with heart and ground yourself in gratitude, the pieces naturally come together.

Dimple Jethani
Chief Information Officer
ARAMARK DESTINATIONS
I LIKE TO DISCUSS OVER… a strong Italian espresso or, later in the day, a bourbon neat or on a single block of ice.
MANTRA: Be authentic, understand the impact you have on others, and help drive things forward together.

Don Dietz
Vice President & Corporate Controller
NORWEGIAN CRUISE LINE HOLDINGS
I LIKE TO DISCUSS OVER… in the mornings, black coffee with an expresso shot to fire up the day. In the evenings, a nice gin and club soda to quench the fire.
MANTRA: Don’t swim the Atlantic Ocean just to die at the shore.

Eduardo Cornejo
Global Vice President, Procurement
ROYAL CARIBBEAN GROUP
I LIKE TO DISCUSS OVER… a cold light beer (or two 😊) in happy hour.
MANTRA: Imagine, Focus and Act…Repeat.

Florencia Tabeni
Chief Operating Officer
MDM HOTEL GROUP
I LIKE TO DISCUSS OVER… a Mate 🧉 – a symbol of connection, meaningful conversations, and shared experiences.
MANTRA: Everything is a matter of attitude. Surround yourself with exceptional people, help them grow, and trust the journey.

Francia Haces
Founder and Chief AI Officer
HACESTEK INTERNATIONAL
I LIKE TO DISCUSS OVER… a cuban coffee. Black.
MANTRA: When you lead with heart and ground yourself in gratitude, the pieces naturally come together.

Genaro Blanco
Corporate Director of Distribution and Transitions
TRAILBORN HOTELS AND RESORTS, OUTDOOR COLLECTION BY MARRIOTT BONVOY
I LIKE TO DISCUSS OVER… an espresso to energize the day, a Martini to elevate the evening.
MANTRA: Growth begins where comfort ends.

Leyla Rojas-Osorio
CEO
GLOBAL CRUISES
I LIKE TO DISCUSS OVER…a good early morning coffee or cappuccino.
MANTRA: You can accomplish anything!

Lisa Kauffman
CMO
AZAMARA CRUISES
I LIKE TO DISCUSS OVER… always – nonfat latte.
MANTRA: Be Yourself! Your personal brand differentiates you from everyone else.

Luis Segredo
Co-Founder and Chief Strategy Officer
HAPI
I LIKE TO DISCUSS OVER… a Tequila soda with a lime and a sprig of mint.
MANTRA: Disrupt yourself.

Michelle Catin
Vice President Marketing
CLUB MED
I LIKE TO DISCUSS OVER… a traditional Cuban “cafe con leche”.
MANTRA: Dream boldly. Execute fearlessly.

Michelle Lardizabal
Chief Marketing & Sales Officer
SIGNATURE TRAVEL NETWORK
I LIKE TO DISCUSS OVER…I like to discuss over a cappuccino in the morning or glass of cabernet in the evening.
MANTRA: People support what they help create.

Michael Stefanakis
General Manager
FLOW
I LIKE TO DISCUSS OVER… iced Freddo espresso.
MANTRA: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Dr. Maya Angelou

Mirena Bird
Executive Director Finance, LATAM & Travel Retail Americas
SHISEIDO
I LIKE TO DISCUSS OVER… an Old Fashioned cocktail.
MANTRA: Stay positive in the face of adversity, embrace every experience as an opportunity to learn and grow, and go beyond what is expected!

Nadine Heubel
Senior Vice President
SODEXO LIVE!
I LIKE TO DISCUSS OVER… a coup of oat milk cappuccino in the morning or a nice glass of rose after 6PM.
MANTRA: Everything will be okay in the end, if it is not okay it is not the end.

NATALIA ROLLE PHILLIPS
Director, People and Culture
HEINEMANN AMERICAS INC.
I LIKE TO DISCUSS OVER… an oat milk latte in the morning, or an old fashion in the evening.
MANTRA:If nothing matters, then you get to decide what matters, so use the power wisely.

Rana Ghosh
Former COO Transformation
SPIRIT AIRLINES
I LIKE TO DISCUSS OVER…latte by day, and a Tegroni at night.
MANTRA: Say yes!

Rodrigo Castro Foulkes
Head of Travel Retail Americas
SWAROVSKI
I LIKE TO DISCUSS OVER… a dry martini.
MANTRA: “You miss 100% of the shots you don’t take” – Michael Jordan

SAPANA PATEL
Former Chief Information Officer
SPIRIT AIRLINES
I LIKE TO DISCUSS OVER… coffee or mint lemonade
MANTRA: Don’t wait for the right moment, create it! Keep moving forward!

Sergio Chahin
Senior Director of Strategy
CENTURION RESTAURANT GROUP
I LIKE TO DISCUSS OVER… a Paloma.
MANTRA: Keep your promises. Earn trust. Lift others.

Shannon Mckee
President
ACCESS CRUISE, INC.
I LIKE TO DISCUSS OVER… a Lychee Martini.
MANTRA: Exceed expectations on purpose…every time.

Steve Roth
Senior Vice President Internal Audit and ERM
NORWEGIAN CRUISE LINE HOLDINGS LTD.
I LIKE TO DISCUSS OVER… nothing beats a simple cup of coffee at a classic diner (with refills, of course).
MANTRA: Your background gets you in the room. Adding value earns you a seat at the table.
